How much is shipping?
The shipping price is auto-calculated based on your shipping address . A flat rate of RM 7 for Peninsular Malaysia and RM 10 for sabah Sarawak will be charged. To find out how much shipping is, add the items that you'd like to buy to your shopping cart and proceed to checkout. The shipping cost will be calculated after you've enter your shipping address. Enjoy free shipping if you purchase more than RM 100. This is applicable to whole Malaysia including Sabah, Sarawak & Labuan. Not applicable to international orders.
Do you ship to my area?
We ship worldwide.
When will my order arrive? Under normal circumstances, you get to receive your order within 1-3 business days the day you place your order and make payment.
Can I track the shipping?
Yes, the tracking number and courier engaged will be included in the shipping confirmation email. You can check the shipping status via the site provided by respective courier.
Poslaju tracking: http://www.poslaju.com.my/track.aspx Contact 1300-300-300
GDex tracking: http://188.8.131.52/official/etracking.php
TA-Q-BIN tracking: http://my.ta-q-bin.com/
Note: Sometimes the tracking number is not working yet because your order has just been shipped. Try to check again in 24 hours and the information should be available.
What if I haven't received my order?
Something might have gone wrong if you still haven't received your order within 8 business days after you've placed your order and made payment. The first thing you can do is check your order status.
Contact us at 0162801990 or email us firstname.lastname@example.org if your order status is not shipped, otherwise check whether the shipping address is correct. If nothing is wrong there, track your shipping status via the courier's site. Check with the respective courier company to see if they're holding your order and contact us if they're unable to find it.